LTI – Luxury Travel Intelligence has released the thoroughly assessed findings of its annual assessment process of the world’s top hotels for 2023.
LTI uses a rigorous algorithm that measures the performance and values of luxury hotel brands. This year, the algorithm has 130 touch points relevant to the luxury hotel sector. Each has its own weighted score value with a total maximum accumulative score of 4663.
The touch points relate to overall brand performance, not the performance of individual properties. The focus is on a brand’s ability to deliver: its passion, commitment, ethos and values, as well as the quality of its management and staff.
Continuing investment and how it is utilised is also a major factor – particularly regarding new properties and the refurbishment of existing ones.
And the results of this year’s assessment, reflected as percentages and with last year’s positions in brackets were:
Mandarin Oriental 81.4% (2)
Oetker Collection 81.3% (6)
Auberge 79.6% (4)
Six Senses 79.0% (1)
Aman 78.8% (5)
Belmond 76.3% (8)
Four Seasons 76.1% (9)
One&Only 75.1% (7)
Rocco Forte 73.8% (11)
Rosewood 72.1% (3)
Peninsula 69.8% (New Entry)
Raffles 68.5% (New Entry)
Other brands that rated sufficiently to be monitored throughout the year were: 1 Hotels, Alila, Anantara, Banyan Tree, COMO, Dorchester Collection, Firmdale, Jumeirah, Leela, Oberoi, Park Hyatt, Ritz Carlton, Shangri-La, Soho House, Red Carnation, St. Regis, Taj, The Luxury Collection and Viceroy.
Brands that currently have less than ten properties but rate highly when applying LTI’s algorithm were: Airelles, Althoff Collection, Bulgari, Capella, Cheval Blanc, JK Place, La Reserve, Maybourne, Montage, Nikki Beach, Pendry, Soneva, Ultima Collection and Virgin Limited Edition.
This year saw Mandarin Oriental dethrone Oetker Collection for the top position.
LTI said Mandarin Oriental is “an engaging brand with a loyal and growing following, who appreciate its commitment to excellence. The much-anticipated opening of their London Mayfair property could be a pivotal moment for them.”
There were two Asian luxury hospitality giants that made it on to LTI’s top 12 this year. “Both Peninsula and Raffles are really demonstrating their commitment to delivering the best in global luxury hospitality. Both brands have always certainly been in the mix but now, via the intricacies of our algorithm, they are really proving their value,” LTI added.
Michael Crompton, Founder of LTI said: This year’s results, showing just 0.1% difference between the top two brands, demonstrating how close the race to perfection is within global luxury hospitality.
“These brands continue to invest significant money and resources into ensuring they deliver the ultimate experience for their guests. Matching the sectors continuing explosive growth with the highest calibre of management and staff is proving to be a significant challenge; we think this will be a determining factor in the results on our leaderboard, going forward.”
